INNOVATION NEWS

We don’t only report the news, we make the news. Check out our news highlights and archive here.

Not on our mailing list yet? Subscribe to our newsletter here!

Interested in getting 10,000+ eyeballs to view your company’s content? Become a Santa Cruz Works Partner or, see 3rd party content Sponsors.

Doug Erickson Doug Erickson

Demographics are Dead

Jonathan Lo's presentation highlighted how Overstock achieved 12 consecutive quarters of positive EBITDA by mastering customer segmentation. By understanding specific customer needs and behaviors, they personalized marketing, boosting engagement and loyalty. Lo emphasized empathy and data as key drivers for long-term business success.

Read More